Terms of Service

Terms of Service

Last updated: Effective Date: December 2, 2025

BIDITPRO TERMS OF SERVICE

Effective Date: December 2, 2025

INTRODUCTION AND ACCEPTANCE

Welcome to BidItPro, a mobile and web-based marketplace platform
operated by BiditPro LLC (“Company,” “we,” “us,” or “our”).
BidItPro connects homeowners seeking lawn care, tree service, roofing,
fencing, and related property services (“Services”) with independent
service contractors (“Contractors”) who provide those Services.
By accessing or using the BidItPro mobile applications (iOS and
Android), website, or any related services (collectively, the
“Platform”), you agree to be bound by these Terms of Service
(“Terms”). If you do not agree to these Terms, you may not use the
Platform.
These Terms constitute a legally binding agreement between you and
BiditPro LLC. Please read them carefully before using our Platform.

PLATFORM DESCRIPTION AND ROLE

BidItPro is a marketplace platform that facilitates connections between
homeowners and Contractors. We do not provide lawn care, tree service,
roofing, fencing, or any other property services ourselves.

Important Clarifications:

  • Contractors are independent businesses, not employees or agents of
    BidItPro
  • We do not supervise, direct, or control Contractors’ work
  • We do not guarantee the quality, safety, or legality of Services
    provided
  • We do not set pricing for Services—Contractors submit their own bids
  • We are not a party to any agreement between homeowners and ContractorsUSER ACCOUNTS AND ELIGIBILITY Eligibility You must be at least 18 years old and capable of forming a binding
    contract to use BidItPro. By creating an account, you represent that you
    meet these requirements.

Account Creation

To use certain features, you must create an account by providing
accurate, current, and complete information. You are responsible for
maintaining the confidentiality of your account credentials and for all
activities under your account.

Phone Verification

All users must verify their phone number before posting jobs or
submitting bids. This verification is required for platform security and
communication purposes.

Contractor Verification

Contractors must complete additional verification including proof of
insurance before they can submit bids. Contractor accounts are subject
to approval by BidItPro.

HOW BIDITPRO WORKS

For Homeowners (Free to Use)

  • Post a job describing your service needs with photos and details
  • Receive competitive bids from verified local Contractors
  • Review Contractor profiles, ratings, and bid amounts
  • Accept the bid that best meets your needs at no cost to you
  • After acceptance, messaging is unlocked to coordinate directly with
    the Contractor

For Contractors

  • Browse available jobs within your service area
  • Submit bids on jobs you want to complete
  • When your bid is accepted, you pay a $5.00 Connection Fee to unlock
    messaging
  • Coordinate directly with the homeowner to complete the service
  • Receive reviews that build your reputation on the platform

Connection Fee

When a homeowner accepts a Contractor’s bid, the Contractor is charged
a one-time $5.00 Connection Fee. This fee unlocks direct messaging
between the parties. Homeowners are never charged any fees to use the
BidItPro platform.

Messaging Restrictions

Prior to Connection Fee payment, all communications are limited to the
bidding interface. Personal contact information (phone numbers, email
addresses, social media handles) is automatically filtered from
pre-payment messages to protect both parties and ensure platform
integrity.

FEES AND PAYMENT

Platform Fees

  • Homeowners: FREE - No fees to post jobs or accept bids
  • Contractors: $5.00 Connection Fee per accepted bid

Payment Processing

All payments are processed securely through Stripe. By using BidItPro,
Contractors agree to Stripe’s terms of service for payment processing.

Service Payments

Payment for actual services is arranged directly between homeowners and
Contractors. BidItPro does not process, hold, or guarantee payment for
services rendered.

REFUND POLICY FOR CONNECTION FEES

Refund Eligibility

Contractors may be eligible for a Connection Fee refund if:

  • The homeowner cancels the job before service begins
  • The homeowner does not respond to messages within 48 hours
  • Technical issues prevented the connection from functioning properly

Non-Refundable Situations

Connection Fees are non-refundable if:

  • The Contractor cancels or fails to complete the job
  • The service is completed (regardless of satisfaction disputes)
  • The Contractor violates platform policies

PROHIBITED CONDUCT

You agree not to:

  • Circumvent the Connection Fee by sharing contact information before
    payment
  • Create false or misleading job posts or bids
  • Harass, threaten, or discriminate against other users
  • Use the Platform for any illegal purpose
  • Attempt to manipulate ratings or reviews
  • Access accounts or data belonging to other users
  • Interfere with Platform operations or security

ANTI-CIRCUMVENTION POLICY

The Connection Fee is essential to BidItPro’s business model. Any
attempt to bypass this fee by sharing contact information through coded
language, external platforms, or other means before payment is a
material breach of these Terms and may result in immediate account
termination, forfeiture of any pending refunds, and potential legal
action.

DISCLAIMERS AND LIMITATION OF LIABILITY

No Warranty

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDITPRO LLC SHALL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY
OR INDIRECTLY.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE
TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU
PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BiditPro LLC, its
officers, directors, employees, and agents from any claims, damages,
losses, liabilities, and expenses (including attorneys’ fees) arising
from your use of the Platform, your violation of these Terms, or your
violation of any third-party rights.

DISPUTE RESOLUTION

Informal Resolution

Before filing any formal proceeding, you agree to contact us at
support@biditpro.com to attempt to resolve any dispute informally
within 30 days.

Binding Arbitration

Any dispute not resolved informally shall be resolved by binding
arbitration in accordance with the American Arbitration Association’s
rules. The arbitration shall take place in Oklahoma, and judgment on the
award may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY
ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR
REPRESENTATIVE ACTION.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the
laws of the State of Oklahoma, without regard to its conflict of law
provisions.

CHANGES TO TERMS

We may modify these Terms at any time by posting the revised version on
the Platform. Material changes will be communicated via email or in-app
notification. Your continued use of the Platform after changes become
effective constitutes acceptance of the modified Terms.

TERMINATION

We may suspend or terminate your account at any time for violation of
these Terms or for any other reason at our sole discretion. Upon
termination, your right to use the Platform ceases immediately.
Provisions that by their nature should survive termination shall
survive.

CONTACT INFORMATION

For questions about these Terms, please contact us at:
BiditPro LLC
8150 S Yukon Avenue Tulsa, Oklahoma 74132 Email: support@biditpro.com
By using BidItPro, you acknowledge that you have read, understood, and
agree to be bound by these Terms of Service.

Questions or Concerns?

If you have any questions about this policy, please contact our support team.